Northrop Grumman

Army Knowledge Online

• Led interface update initiative for DOD-intranet web application used by 300,000 active, Reserve, and civilians.
• Reduced end user load times up to 73%, advocating for OCONUS user need during era of major deployments.
• Implemented content delivery network built upon Akamai and GCDS NIPR/SIPR platforms.
• Gained support and buy-in from internal and external customers to focus on user-centered design, accessibility, and web performance as necessary elements of effective software. Briefed customer Agencies, organized working groups and led focus groups teaching development methods for gathering user validation through UI testing.